Phoenix Park Hotel FAQs
General Hotel Questions
15.95% per guestroom per night.
Check-in is at 3:00 p.m. and checkout is at 11:00 a.m.
Smoking is not permitted in any part of the hotel or in the guest rooms.
Wi-Fi access is complimentary for all guests at Phoenix Park Hotel.
Our 24-hour fitness center features free weights, cardio equipment, medicine balls and yoga mats.
Pets are not permitted at the Phoenix Park Hotel. We accept only service dogs with valid documentation.
The Phoenix Park Hotel offers room service from 7:00 a.m. to 11:00 p.m. Monday—Friday and from 7:30 a.m. to 10:30 p.m. on Saturday and Sunday by The Dubliner Restaurant & Pub, on premises. Some services have been amended, please contact the hotel for updates.
Enjoy our state-of-the-art business center located on the 2nd floor with access 24 hours a day.
Business Center
We are pleased to provide through our business center PrintMe®--a wireless printing option that allows you to print directly to the Business Center printer from your smartphone, laptop, tablet, or IPad®. Simply use the wireless printer option on our wireless network with your own security password. Then proceed to the Business Center with your password and securely print your documents with our compliments
How It Works
EFI™ PrintMe® Cloud Service lets you send a file, locate a nearby printer, and print securely. Using the PrintMe Cloud Service is free; however, while some printing locations offer complimentary printing for guests, other businesses charge a fee for printing.
Only our Penthouse Suites are equip with Keurig machines but we serve complimentary gourmet tea and coffee on the 2nd floor on a daily basis.
Yes, each room features a mini-refrigerator.
Yes, the hotel requires a $100.00 deposit for cash or a $100.00 credit hold on credit cards for the duration of the stay.
At check-in, we authorize your entire stay which includes tax charges and an additional $100.00 deposit for incidentals. Please note that incidental charges are refunded at the conclusion of your stay.
A cash deposit will have any remaining balance refunded upon check-out. An incidental deposit held to your credit card might take 5-10 business days depending on your bank's policy to be released.
For each package there is a $5.00 storage/service fee. Packages may arrive no earlier than seven days prior to your stay. You must have a valid reservation or be a registered guest at the Phoenix Park Hotel. For everyone's safety, if the package does not have a registered guest name, it will be returned to sender.
(Effective on all new booking starting January 1, 2025)
Our $32 nightly Facility Fee is inclusive of tax and includes the following items:
** Welcome Beverage at Dubliner Bar on arrival (one per guest - maximum two per room)
**Complimentary 24 hour Coffee Lounge featuring gourmet coffee, latte, espresso, cappuccino, hot chocolate and assorted teas
**Two In-room Bottled Waters replenished daily
**High speed WIFI in all guest rooms and common areas
**Local and domestic long distance phone calls
**Complimentary self-service guest laundry facility
**PressReader Digital Subscription featuring 7,000 of the world’s most popular newspaper & magazine valid for 7 days
Accounting Questions
Contact the hotels main line on 202-638-6900 and ask for the Accounting department for assistance.
A valid credit card is required to check into the hotel; however, guests may use cash or a credit card at checkout to settle their bill.
Reservations Questions
Contact the booking agent or website where you made the original reservation.
If booked directly through the Hotel, we have a 24-hour prior to arrival cancelation policy on most reservations. You must cancel by 3 p.m. EST the day prior to arrival to avoid penalty of one night's room and tax charges. On certain reservations (prepaid and group bookings), a special cancelation policy may apply. If booked through a third party, contact the booking agent or website directly for cancelation policies.
We do require a photo ID at the time of check-in for all reservations.
Getting to Phoenix Park Hotel
Driving Directions
From Washington National Reagan Airport (DCA)
Take the George Washington Memorial Parkway (North) towards Washington
Take the exit 395 North, cross the river staying to the right on I-395
Take the exit US Senate/ D street
Take the D street exit after the tunnel
Make a left at the second stop light onto Louisiana Avenue
Make anther left onto North Capitol Street
The hotel is 2 blocks down on the left
(Approximately 15-30 minutes depending on traffic)
From Dulles International Airport (IAD)
Take Dulles access highway towards Washington to I-66 east, continue and cross the Roosevelt Bridge onto Constitution Avenue
After 20 blocks, make a left onto Louisiana Avenue
After 3 blocks, make a left onto North Capitol Street
The hotel in 2 blocks down on the left
(Approximately 40 minutes to an hour depending on traffic)
From Baltimore- Washington International Airport (BWI)
Take the Washington- Baltimore Parkway which becomes Route 50 then New York Avenue
After crossing Florida Avenue, go through 2 to 3 lights and take a sharp left onto North Capitol Street
The hotel is about 7 blocks further on the right hand side
(Approximately 40 minutes depending on traffic)
We currently offer Valet Parking for $64.00 (inclusive) per vehicle, per day with no in and out rights. Self Parking options are also available at nearby public parking garages at Union Station and Colonial Parking at Hall of States. For additional information, please see our Front Desk staff.
Driving Directions
From Washington National Reagan Airport (DCA)
Take the George Washington Memorial Parkway (North) towards Washington
Take the exit 395 North, cross the river staying to the right on I-395
Take the exit US Senate/ D street
Take the D street exit after the tunnel
Make a left at the second stop light onto Louisiana Avenue
Make anther left onto North Capitol Street
The hotel is 2 blocks down on the left
From Dulles International Airport (IAD)
Take Dulles access highway towards Washington to I-66 east, continue and cross the Roosevelt Bridge onto Constitution Avenue
After 20 blocks, make a left onto Louisiana Avenue
After 3 blocks, make a left onto North Capitol Street
The hotel in 2 blocks down on the left
From Baltimore- Washington International Airport (BWI)
Take the Washington- Baltimore Parkway which becomes Route 50 then New York Avenue
After crossing Florida Avenue, go through 2 to 3 lights and take a sharp left onto North Capitol Street
The hotel is about 7 blocks further on the right hand side
We do not offer free shuttle service.